Where is Villa Bukit Naga located?
Villa Bukit Naga is located about 40 minutes away from Ngurah Rai Airport
(DPS) in Bali's capital Denpasar, and just minutes away from Bali's cultural centre, Ubud. Google Map
How do I get to Villa Bukit Naga?
Villa Bukit Naga has a private driver for all of your travel needs, including free airport transfer. Please let us know your travel details, and we will make sure our driver is there to greet you at the airport.
Do I need a Visa to come to Indonesia?
American citizens please note: you will need one blank visa page (not a numbered page) in your passport to gain entry to Bali.
Villa Bukit Naga can provide VIP immigration clearance for its guests for an additional fee; meaning, you can skip the immigration line.
A representative will meet you at the airport arrival gate and arrange your Visa on Arrival (VoA).
What is a Wellness Retreat?
Villa Bukit Naga has worked closely with professionals in a variety of personal-improvement disciplines such as yoga instructors, life coaches, healers and nutritionists to create Wellness Retreats. These retreats can be tailor-made to suit a group's needs and can include yoga classes, macrobiotic menus, life coaching, energy healing, and on-site spa treatments. Villa Bukit Naga will announce retreats for 2010 shortly or you can contact email@example.com to create your own.
Are yoga classes and spa treatments available at the villa?
Our on-site villa manager can arrange yoga classes and spa treatments for you at the villa, with 24-hour notice. Or, our driver can take you to enjoy yoga classes and spa treatments at various sites throughout Bali, all of which can be arranged through our villa manager.
Is there a gym at the villa?
Yes, we have an air-conditioned gym with a yoga mat, treadmill and weight
training equipment, complete with a TV and DVD player for your enjoyment.
Is the pool safe for toddlers and small children?
We do not have a lifeguard on duty at Villa Bukit Naga. There are flotation toys available for recreational use, but these are no substitute for life preservers, parental vigilance and common sense. There is no fence preventing access to the pools although access from the main house is restricted at night. Care should be taken to ensure small children are supervised at all times.
Do your staff babysit?
Although not professional child-minders, all of our staff have young families and are wonderful with children. Should you need to arrange child minding, please contact the house manager 24 hours prior to the time needed. Babysitting is limited to 6 hours, and please kindly consider a gratuity to our staff for this extra service.
Is there a Doctor close by?
All Villa Bukit Naga staff are trained in first aid and basic CPR techniques. We also carry standard first aid supplies and partner with a local medical practice (Ubud Clinic) that can offer general practitioner services via house call.
Is there laundry service at the villa?
We are pleased offer complimentary laundry service for guests.
Are mosquitoes a problem?
Villa Bukit Naga takes every precaution to safeguard the property against all pests and insects.
Is the water drinkable at the villa?
Bottled water is provided for guests.
Can the chef accommodate special dietary requirements?
Villa Bukit Naga chefs are happy to work with guests to ensure their dietary needs are met wherever possible and encourage guests to provide grocery lists to ensure that culinary needs are catered for.
What are my dining options at Villa Bukit Naga?
You can create your own menus at the villa, and our professional chefs will prepare whatever you desire. Food is charged at cost plus 30% for preparation. A selection of beverages and snacks are available to you at all times.
Alternatively, our villa manager can book a table for you at any of the areas excellent restaurants, including the award-winning Mozaic, voted one of Asia's hottest tables by Conde Nast Traveller.
Do you take American Express cards?
We are happy to accept Visa and MasterCard for a 4% surcharge, and local currency or US Dollars.
Are taxes included or is there a service charge for food and drinks?
All prices include tax and service charge. Villa Bukit Naga does not add a service charge to your bill. We rely on the travel experience of our guests and excellent service from our staff to inspire a staff gratuity from guests.